{"id":1605,"date":"2026-09-21T19:48:25","date_gmt":"2026-09-21T16:18:25","guid":{"rendered":"https:\/\/thesoulthrive.com\/session-booking-terms-cancellation-policy\/"},"modified":"2026-10-06T08:41:46","modified_gmt":"2026-10-06T05:11:46","slug":"session-booking-terms-cancellation-policy","status":"publish","type":"page","link":"https:\/\/thesoulthrive.com\/en\/session-booking-terms-cancellation-policy\/","title":{"rendered":"Session Booking Terms & Cancellation Policy"},"content":{"rendered":"\t\t
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\n \u2713<\/span>Important Information Before Booking<\/span>

Session Booking Terms & Cancellation Policy<\/h1>\n
Please read the session terms and cancellation\/refund policy carefully before completing your booking.<\/div>\n
\n Book Your Session\u2190<\/span><\/a> Cancellation Policy<\/a> <\/div>\n \n
\n \u21bb<\/span>\n Last Updated<\/span> 21 September 2026<\/strong> <\/div>\n <\/div>\n\n <\/span> <\/div>\n <\/section>\n \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\n<\/div>\n
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\n Quick Summary<\/span>

What You Need to Know Before Booking<\/h2>
A quick overview of the key information. You can read the full details in the sections below.<\/div> <\/div>\n \n
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\n <\/path><\/svg><\/span>\n
\n Session Duration<\/span> 50 minutes<\/strong> <\/div>\n <\/article>\n
\n <\/path><\/svg><\/span>\n
\n Payment<\/span> Before the Session<\/strong> <\/div>\n <\/article>\n
\n <\/path><\/svg><\/span>\n
\n Online Session<\/span> Google Meet<\/strong> <\/div>\n <\/article>\n
\n <\/path><\/svg><\/span>\n
\n Online Cancellation<\/span> More Than 2 Hours<\/strong> <\/div>\n <\/article>\n
\n <\/path><\/svg><\/span>\n
\n In-Person Cancellation<\/span> More Than 24 Hours<\/strong> <\/div>\n <\/article>\n <\/div>\n <\/section>\n \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n Not Sure Which Next Step Is Right for You?<\/span>\n \n

Start with a Free Consultation Request<\/h2>\n \n
If you prefer an initial step before booking a paid session, you can submit a free consultation request. The doctor reviews your request first and, if approved, a short 15-minute online consultation is scheduled.<\/div>\n \n
\n \n <\/path><\/svg><\/span>\n Request a Free Consultation<\/span>\n <\/a>\n \n <\/div>\n\n
\n <\/span>\n The free consultation is online, lasts 15 minutes, and is scheduled after the doctor reviews your request.<\/span>\n <\/div>\n <\/div>\n <\/div>\n <\/section>\n \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\n<\/div>\n
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\n Choose the Session Type That Fits You<\/span>

Compare Online and In-Person Sessions<\/h2>
Review the key differences in age, price, session format, and cancellation policy before choosing your appointment.<\/div> <\/div>\n \n
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\n <\/path><\/svg><\/span>\n Online<\/span> <\/div>\n

Online Session<\/h3>
A video session via Google Meet from a quiet, private place.<\/div> <\/div>\n\n
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Age<\/dt>\n
Ages 25\u201360<\/dd>\n <\/div>\n
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Session Duration<\/dt>\n
50 minutes<\/dd>\n <\/div>\n
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Price<\/dt>\n
IQD 75,000<\/dd>\n <\/div>\n
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Session Format<\/dt>\n
Google Meet \u2014 Video<\/dd>\n <\/div>\n
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Payment<\/dt>\n
Before the Session<\/dd>\n <\/div>\n
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Cancellation<\/dt>\n
More Than 2 Hours Before the Appointment<\/dd>\n <\/div>\n <\/dl>\n\n \n View Online Terms<\/span>\n \u2190<\/span>\n <\/a>\n <\/article>\n
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\n <\/path><\/svg><\/span>\n In Person<\/span> <\/div>\n

In-Person Session<\/h3>
An in-person session at the clinic with a pre-booked appointment.<\/div> <\/div>\n\n
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Age<\/dt>\n
Over 16 Years<\/dd>\n <\/div>\n
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Session Duration<\/dt>\n
50 minutes<\/dd>\n <\/div>\n
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Price<\/dt>\n
IQD 100,000<\/dd>\n <\/div>\n
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Session Format<\/dt>\n
At the Clinic<\/dd>\n <\/div>\n
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Payment<\/dt>\n
Before the Session<\/dd>\n <\/div>\n
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Cancellation<\/dt>\n
More Than 24 Hours Before the Appointment<\/dd>\n <\/div>\n <\/dl>\n\n \n View In-Person Terms<\/span>\n \u2190<\/span>\n <\/a>\n <\/article>\n <\/div>\n <\/section>\n \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\n<\/div>\n
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Before Completing Your Booking<\/div>

Online Session Terms<\/h2>
Please read the following terms carefully before choosing a session time and completing your booking.<\/div><\/div>
1<\/span><\/path><\/svg><\/span><\/div>

Booking Must Be Made by the Client<\/h3><\/div>
The client must book the session personally; another person cannot book on their behalf.<\/div><\/div><\/article>
2<\/span><\/path><\/svg><\/span><\/div>

Age<\/h3><\/div>
Online sessions are available for clients between 25 and 60 years old.<\/div><\/div><\/article>
3<\/span><\/path><\/svg><\/span><\/div>

Session Format<\/h3>Important<\/span><\/div>
The session is conducted via Google Meet and must be by video, not audio only.<\/div><\/div><\/article>
4<\/span><\/path><\/svg><\/span><\/div>

Previous Medication Use<\/h3>Important Notice<\/span><\/div>
The client must not have taken medication with psychological effects for at least one month.<\/div><\/div><\/article>
5<\/span><\/path><\/svg><\/span><\/div>

Session Duration<\/h3><\/div>
The session lasts 50 minutes.<\/div><\/div><\/article>
6<\/span><\/path><\/svg><\/span><\/div>

Session Fee<\/h3><\/div>
The online session fee is IQD 75,000.<\/div><\/div><\/article>
7<\/span><\/path><\/svg><\/span><\/div>

Diagnosis, Reports & Prescriptions<\/h3>Important<\/span><\/div>
The doctor does not provide a diagnosis, reports, or a prescription during or after the session.<\/div><\/div><\/article>
8<\/span><\/path><\/svg><\/span><\/div>

Payment<\/h3><\/div>
The session fee must be paid before the appointment.<\/div><\/div><\/article>
9<\/span><\/path><\/svg><\/span><\/div>

Cancellation & Rescheduling<\/h3>Cancellation Policy<\/span><\/div>
You may cancel more than 2 hours before the appointment and receive a full refund or reschedule. If cancellation occurs later or is not reported, half of the session fee is refunded.<\/div><\/div><\/article><\/div><\/section>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\n<\/div>\n
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Before Completing Your Booking<\/div>

In-Person Session Terms<\/h2>
Please read the following terms carefully before choosing a session time and completing your booking.<\/div><\/div>
1<\/span><\/path><\/svg><\/span><\/div>

Age<\/h3><\/div>
In-person sessions are available for clients over 16 years old.<\/div><\/div><\/article>
2<\/span><\/path><\/svg><\/span><\/div>

Session Duration<\/h3><\/div>
The session lasts 50 minutes.<\/div><\/div><\/article>
3<\/span><\/path><\/svg><\/span><\/div>

Session Fee<\/h3><\/div>
The in-person session fee is IQD 100,000.<\/div><\/div><\/article>
4<\/span><\/path><\/svg><\/span><\/div>

Diagnosis & Medical Reports<\/h3>Important<\/span><\/div>
The doctor does not provide a diagnosis or medical reports during or after the session.<\/div><\/div><\/article>
5<\/span><\/path><\/svg><\/span><\/div>

Payment<\/h3><\/div>
The session fee must be paid before the appointment.<\/div><\/div><\/article>
6<\/span><\/path><\/svg><\/span><\/div>

Cancellation & Rescheduling<\/h3>Cancellation Policy<\/span><\/div>
You may cancel an in-person session more than 24 hours before the appointment and receive a full refund or reschedule. If cancellation occurs later or is not reported, half of the session fee is refunded.<\/div><\/div><\/article><\/div><\/section>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\n<\/div>\n
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\n Cancellation & Refunds<\/span>

Session Cancellation & Refund Policy<\/h2>
Cancellation deadlines vary by session type. Please review the policy below before confirming your booking.<\/div> <\/div>\n \n
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\n <\/path><\/svg><\/span>\n Online<\/span> <\/div>\n

Online Session<\/h3>
This policy applies to sessions conducted via Google Meet.<\/div> <\/div>\n\n
\n Full-Refund Cancellation Window<\/span> More Than 2 Hours Before the Session<\/strong>\n <\/div>\n \n
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\n \u2713<\/span>\n
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Cancellation More Than 2 Hours in Advance<\/h4> Full Refund<\/span>
The client receives a full refund or may book another appointment.<\/div>
\u21bb<\/span>Or Reschedule<\/div> <\/div>\n <\/div>\n\n
\n !<\/span>\n
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Late Cancellation or No Notice<\/h4> 50% Refund<\/span>
If cancellation occurs after the deadline, the client receives a refund of half the session fee.<\/div> <\/div>\n <\/div>\n <\/div>\n\n
i<\/span>
If we are not notified of the cancellation, the client receives a refund of half the session fee.<\/div><\/div>\n \n <\/article>\n
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\n <\/path><\/svg><\/span>\n In Person<\/span> <\/div>\n

In-Person Session<\/h3>
This policy applies to in-person sessions booked at the clinic.<\/div> <\/div>\n\n
\n Full-Refund Cancellation Window<\/span> More Than 24 Hours Before the Session<\/strong>\n <\/div>\n \n
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\n \u2713<\/span>\n
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Cancellation More Than 24 Hours in Advance<\/h4> Full Refund<\/span>
The client receives a full refund or may book another appointment.<\/div>
\u21bb<\/span>Or Reschedule<\/div> <\/div>\n <\/div>\n\n
\n !<\/span>\n
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Late Cancellation or No Notice<\/h4> 50% Refund<\/span>
If cancellation occurs after the deadline, the client receives a refund of half the session fee.<\/div> <\/div>\n <\/div>\n <\/div>\n\n
i<\/span>
If we are not notified of the cancellation, the client receives a refund of half the session fee.<\/div><\/div>\n \n <\/article>\n <\/div>\n <\/section>\n \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\n<\/div>\n
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